Business Analyst
Persistent Systems · Insurance_P_C
Apply ↗Skills
["Insurance""AI""Business Analyst-Business Analyst"]Technology stack
{}Description
Job Title Business Analyst – Property & Casualty (P&C) Insurance Experience 5–12 Years Location Pune / Bangalore / Hyderabad / US Role Summary We are seeking an experienced P&C Insurance Business Analyst to bridge the gap between business stakeholders and technology teams for insurance transformation initiatives. The candidate should possess strong domain expertise across the Property & Casualty insurance value chain, including Policy Administration, Underwriting, Claims, Billing, Reinsurance, and Distribution. The role involves gathering business requirements, performing process analysis, defining solution requirements, and supporting successful implementation of insurance platforms and digital transformation programs. Relevant domain areas identified internally include Policy Administration, Underwriting Workbench, Claims, Quote-to-Bind processes, and operational transformation initiatives. Key Responsibilities Business Analysis & Requirement Management • Gather, analyse, and document business requirements from stakeholders. • Conduct requirement workshops, interviews, and discovery sessions. • Create BRDs, FRDs, user stories, use cases, process flows, and functional specifications. • Perform gap analysis, impact analysis, and feasibility assessments. • Maintain end-to-end requirement traceability throughout the project lifecycle. Insurance Domain Consulting • Work closely with business users, underwriters, claims teams, actuaries, brokers, and operations teams. • Analyse and improve business processes across: o Policy Administration o New Business & Quotes o Underwriting o Claims Processing o Billing & Payments o Renewals & Endorsements o Reinsurance • Support product configuration and insurance platform implementations. Stakeholder & Delivery Management • Facilitate discussions between business and technology teams. • Drive requirement clarity and obtain stakeholder sign-offs. • Support Agile ceremonies including backlog refinement, sprint planning, and demos. • Collaborate with Product Owners, Architects, Developers, QA, and UAT teams. Testing & Validation • Define UAT strategy and acceptance criteria. • Develop test scenarios and assist business users during UAT execution. • Validate implemented functionality against business requirements. • Support production implementation and hypercare activities. Required Domain Knowledge Strong understanding of one or more of the following P&C insurance areas: • Personal Lines Insurance • Commercial Lines Insurance • Policy Administration Systems • Underwriting & Rating • Claims Management • FNOL (First Notice of Loss) • Billing & Payments • Agency/Broker Distribution • Reinsurance • Regulatory & Compliance Processes Internal insurance references show strong emphasis on underwriting, claims processing, policy lifecycle management, and digital insurance operations. Technical Skills Must Have • BRD, FRD, User Stories, Use Cases • Process Modelling (BPMN, Visio, UML) • Agile/Scrum Methodology • Jira, Azure DevOps, Confluence • SQL for data analysis and validation • Strong documentation and stakeholder management skills. Preferred • Duck Creek • Power BI • GenAI-assisted Business Analysis tools. Desired Qualifications • Bachelor's degree in Engineering, Computer Science, Business, Insurance, or related field. • 5+ years of Business Analyst experience. • 3+ years of dedicated P&C Insurance domain experience. Preferred Experience • Duck Creek implementation projects. • Insurance modernisation and legacy transformation initiatives. • Digital underwriting solutions. • Claims transformation programs. • Cloud-based insurance platform implementations. • AI/GenAI-led process optimisation initiatives. Success Metrics • Requirement quality and completeness • Stakeholder satisfaction • Reduced change requests • Successful UAT sign-off • On-time project delivery • Business process optimisation outcomes • Adoption of new insurance platforms and workflows
Requirements
["Insurance", "AI", "Business Analyst-Business Analyst"]
Roles & responsibilities
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